One of our longstanding customers has recently turned to us for support with a major volume increase to meet demand in production of their medical product range over the coming 12-month period.
Initial customer forecasting made it clear that changes in our production capacity would need to be implemented almost instantly to meet their enhance production needs, over the initial 3 months therefore we reacted accordingly.
Within a two-week time frame, we were able to implement a third shift to our production facility. As standard we operate a two-shift pattern from 7:30am through to 11pmMonday to Friday to meet customer demand. On 21st November we introduced a third shift running from 10pm to 8am four days a week. Delighted at the flexibility of our team, we were able to ensure that the new night shift was staffed with highly experienced members from both our moulding technicians and production operating team.
As a result of staff moving shifts to accommodate the uplift in production demand this left the teams on our day and evening shifts understaffed, therefore we have swiftly and successfully recruited new team members on fixed term employment ensuring that we continue to meet current and future demand for our wider customer base while still fulfilling the upturn in production.
This was an unexpected change to our production team but none the less we adopted a can-do approach to ensure that we could support our customers needs. We are pleased to have been able to successfully implement the third shift in our injection moulding facility and only time will tell if this new 24 hour shift pattern will in time become a permanent fixture.